Frequently Asked Questions
Q - Do you do work outside of your local area of Nashville,TN?
A - Yes, we accept work from around the United States and across the globe.
Q - Do you have any sort of gaurantee on your repair?
A - Yes, we always strive for 100% customer satisfaction and will address any problems until you are happy.
Q - What are your hours of operation?
A - My shop is on my property and appointments are highly recomended. You must call before coming out. 615-512-7553. Your time is valuable and we want to make sure we are here and not running errands. The one thing that sets us apart from everybody else is the one on one interaction we have with the customer and instrument.
Q - Do you have insurance on my guitar?
A - Yes. I have a certain amount of insurance that covers our customers instruments. We need to be aware of the value of your instrument. I will inform you if you need to get additional coverage.
Q - Is it safe to ship my guitar?
A - Yes, We will walk you thru the entire process if needed. We recomend UPS. We always work towards same week delivery. I do not want your instrument on a truck or in a warehouse over the weekend. We will advise you on when to ship or to expect a package to arrive.